PagerDuty’s 2026 Shadow AI survey of 1,250 office professionals found 66% have used AI tools their company never approved, and senior decision-makers are more than twice as likely as their own teams to do it. Shadow AI gets talked about as a junior-employee problem. The data says it starts at the top.
Intel Wire
66% of Office Workers Use Unauthorized AI Tools. Leaders Are Twice as Likely to Do It as Their Teams.
66%
OF OFFICE PROFESSIONALS HAVE USED UNAUTHORIZED AI TOOLS