PwC surveyed 767 US operations and supply chain leaders in 2026 and found a real disconnect: 85% believe they’re ahead of most competitors on digital transformation, yet 89% say their tech investments haven’t fully delivered the results they expected. Only 37% are comfortable assigning AI agents to run a full process end to end.
Intel Wire
85% of operations leaders say they’re ahead of competitors. 89% say their tech hasn’t delivered.
89%
SAY TECH HAS NOT DELIVERED